Shipping policy

Shipping & Delivery Policy

Order Processing:
Once your order is successfully placed, our team requires 1-3 business days to meticulously prepare and pack your items.

Estimated Delivery Times:
Standard shipping typically takes 8-15 business days (excluding weekends and holidays). Please note that occasional delays may occur due to customs clearance processes in specific regions, which are beyond our control.

Tracking Your Order:
As soon as your package leaves our facility, we will send a shipping confirmation email containing your tracking number. You can monitor its journey via the provided link or on your account page.

Lost or Stalled Packages:
If your tracking has not updated in 20 business days, or if the package is confirmed lost, please reach out to our Client Care team immediately with your order number. We will verify the issue and provide a replacement or refund solution.